2017 T1 Brochure

Hearts & Minds Workshops run over one or two sessions. No referral is required to attend Hearts & Minds workshops, and costs are specified next to each Workshop (20% discount for Community Services Card holders, Gold Card holders and Students).

Attendees must be 18 years or over.

This page will be updated as new Workshops are scheduled.

 Jump to our Payment, Cancellation, & Refund Policy



Please see the Groups page for our Wellbeing and Resilience programme which is fully funded with a referral from a Doctor or health professional (for example, your counsellor, social worker, carer/support worker or life coach). 



Workshops for 2018, Term 1 



anxiety  Facilitator: Julie Walker
  Date: 19th March & 26th March (2 sessions)
  Time: 7:00pm to 9:00pm
$50 Individuals   $75 Couples
  View PDF




girl arms

  Facilitator: Amanda Mackie
  Date: 3rd April & 10th April (2 sessions)




couples pic

  Facilitator: Nicola Duncan
  Date: 12th May & 19th May (2 sessions)
  Time: 3:00pm to 5:00pm
$75 per Couple




Workshop Payments, Cancellation, & Refund Policy

 Download as PDF



  • Prompt payment is appreciated.
  • A booking is not fully confirmed until payment has been received.
  • Timely payment is encouraged to secure a position in the workshop.
  • Payment is due at the point of registration or no later than two working days prior to the start date of the workshop. 
  • If payment has not been received within the expected timeframe, the position in the workshop may be offered to individuals on the waiting list.

Hearts & Minds will issue receipts on request to an email or postal address designated by the participant.


Cancellations and Refunds

Workshop cancellation

If Hearts & Minds needs to cancel or postpone a workshop, our staff will inform participants prior to the start date. In this case, the workshop fee will be fully refunded, or alternatively participants may wish to credit their fee toward a future workshop at Hearts & Minds.

Participant cancellation of enrolment

Participants are asked to advise Hearts & Minds as soon as possible if they need to cancel their enrolment, as there may be a waiting list for the workshop.

Participants who do not cancel prior to the workshop starting may be waitlisted for future workshops rather than taking  priority over other individuals who have enroled and paid.


Cancellations can be made by:

  • Phone on 09 441 8989
  • Email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Fax to 09 441 8988


Workshops participants must cancel at least two working days prior to the workshop starting in order to receive a refund. Otherwise there is no refund given. Participants may however choose to use their payment toward a credit for a future workshop (either the same workshop or another one).

No refund or credit is given if a participant fails to show up.

This refund policy is to be clearly stated on the confirmation letter that is sent out upon registration, and on the website.


Applying for a refund

To apply for a refund participants should contact the Wellbeing Administrator on 09 441 8989 or by email to: This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Credit card - If payment was made by credit card, refunds can be made direct to the participant’s credit card.
  • Direct Bank Transfer – Payments received by Cash, Cheque, or Direct Bank Credit can be refunded through Direct Bank Transfer.


Back to Top