Government Agencies

Government Agencies

Department of Labour

  • Telephone 0800 209 020
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Provides information, services and support regarding a variety of employment aspects.

Immigration New Zealand

  • Telephone 09 914 4100
  • Address Level 4, 280 Queen Street, Auckland 1010
  • Postal Address Level 4, 280 Queen Street, Auckland 1010
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Information Service Centre: provides information regarding applications for visas, citizenship and passports, and criteria for skilled migrant category Refugee Status Branch: accepts and determines claims for refugee status, providing information about the application process and applicants' rights and responsibilities Online local community directories

Inland Revenue Department (IRD)

  • Telephone 0800 227 774 or 09 984 1484
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere
Overview
Targeted services available in North Shore and West Auckland for migrant and refugee community groups to help improve understanding of the New Zealand tax system.

Language Line (Office of Ethnic Affairs)

  • Telephone 0800 656 656
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address TSB Building, 46 Waring Taylor Street, Wellington.
  • Postal Address Level 8, TSB Building, The Department of Internal Affairs, 46 Waring Taylor Street, Wellington.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
A telephone interpreting service to assist communication with many agencies and their clients e.g. Work and Income, Inland Revenue, ACC, NZ Police and more. Refer to the website for a list of Participating Agencies (ethnicaffairs.govt.nz/story/participating-agencies) This is a telephone service only and is accessed via the participating agency and asking for Language Line and the name of your language. This is a free service and is available Monday to Friday 9:00am - 2:00pm.

Police

  • Telephone 111 (Emergency), 09 839 0600 (24 hours)
     09 477 5000 (North Shore) or 09 426 4555 (Rodney)
  • Address 52 Parkway Drive, Mairangi Bay, North Shore, Auckland 0630
  • Postal Address 52 Parkway Drive, Mairangi Bay, North Shore, Auckland 0630 (North Shore)
     4 Riverside Road, Orewa, Auckland 0931 (Rodney)
     7 Buscombe Ave, Henderson, Waitakere, Auckland 0612 (Waitakere)
  • Regions Served North Shore, Rodney, Waitakere
Overview
New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety. Provide 24 hour service, 365 days a year Involved in crime prevention as well as responding to crime Support and rehabilitate victims Increase people's personal safety Keep community free from intimidation, civil disturbance, and unreasonable annoyance Reduce risk of property theft/loss/damage

The Office of Ethnic Communities (OEC)

  • Telephone 09 4494 5766
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served Other Auckland areas
Overview
Providing advice and support to government, ethnic communities and businesses about the issues and opportunities of New Zealand's ethnically diverse population.

Victim Support

  • Telephone 0800 842 846
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address North Shore Police Station, 52 Parkway Drive, Mairangi Bay, 0630
  • Postal Address North Shore Police Station, 52 Parkway Drive, Mairangi Bay, 0630 (North Shore)
     Whangaparaoa Police station, 716 Whangaparaoa Rd, Stanmore Bay 0943 (Rodney)
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
7 day per week agency working with victims of crisis and trauma Advocacy Court assistance Support for victims of homicide Sudden death referrals e.g. cot death, fire, fatal accidents, suicide etc. Family group conferencing Restorative Justice Referral to specialist organisations and victim impact statements

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